An error ocurred

When I strated running simulation it shows ’ An error ocurred ’
Totally no idea what is going on here, everything is fine , mesh, simulation work preparation, checked that and everything previous is good, but always happen this.
What should I do can anybody help me?

Hi @czhang!

Can you please share the project?

Best,

Jousef

I ve checked everything but really do not know how to deal with this.

Just a question @czhang. You just want to get results for the front wing, right? First thought that you had issues with the merging. Can you please confirm and I will check out the problem.

Best,

Jousef

Yes I followed session 1 tutorials step want to get some results of front wing…
Thank you

But I merged files by tutorials taught .stl files
I think its okay

Hi but I am wondering if you get ideas about this problem?
Thank you

Hi again @czhang ! We are currently having a look at the issue. I will definitely inform you when this is fixed.

Sorry for the delay and lost productivity so far.

Jousef

Okay thank you

Hi @czhang!

The issue has been fixed and you can start your simulation now! Sorry again for the inconveniences.

Let me know if you have any other questions.

Cheers,

Jousef

Okay thank you very much, and I am wondering how can I send messages to you directly? I mean not via the Forum

Yes it is possible. Simply click on my profile and click on “Message”.

Cheers!

Cheers thank you

Hi I just tried that but still failed

Hi @czhang!

Just shared the project with you - tried it an hour ago and worked. Copy it and see if you can re-run another simulations with other parameters just to confirm.

Best,

Jousef

Just found that it seems the solution fields is still error like this

Hi @czhang!

Please try to open the results again. Should work!

Best,

Jousef

That’s okay now thank you very much

1 Like

Hi @czhang!

Will definitely have a look at it later on. Not at home at the moment I hope this is fine though.

All the best!

Jousef