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  • Set up your own cloud-native simulation in minutes.

  • Documentation

    How to Claim a Domain for Your Organization?

    After you claim a domain for your SimScale organization, when a new user with the claimed email domain signs up to SimScale they will be automatically added to your organization.

    Overview

    Larger organizations can streamline their SimScale implementation by claiming a domain name. After a domain is claimed, new users who create a SimScale account using an email from a claimed domain will be automatically added to the corresponding organization.

    Note that this works when the user creates an account by themselves or when they are invited to the organization by the admin.

    Only organization administrators can claim an email domain for their organization—this is done by navigating to the Settings tab in the Dashboard:

    claiming an email domain for your organization
    Figure 1: In the settings panel organization admins can claim a domain for their organization.

    After adding a domain (such as companyname.com) and pressing the “Add domain” button, your Customer Success Manager in SimScale will receive a notification of a domain claim request. It will be manually reviewed and accepted or denied.

    Domain Verification Result

    • After the claim is verified and accepted by SimScale, the domain will be linked to your organization.
    • After the Customer Success Manager processes and verifies the domain claim, the domain will be linked to your organization. It will be seen in the settings tab:
    domain claim verification
    Figure 2: The settings tab contains information on whether a domain claim has been accepted, declined, or is still under verification. You can also remove previously claimed domains in this window.
    • Furthermore, the organization admins will also receive an email once the domain claim is processed by the Customer Success Manager.
    • New users who sign up with an email from the claimed domain will be automatically added to your organization.
    • Existing users with a claimed domain will not be migrated automatically.

    For more information on additional organization admin privileges, please visit this page.

    Last updated: October 8th, 2024

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